محاضرو موسومة بـ: Information
الأقسام الأمامية في الفندق
من الأقسام المهمة في قسم المكاتب الأمامية ، وبركز على خدمة النزلاء وتقديم المعلومات والإستفسارات المختلفة
How To Respond To Emails
This is a practical lecture where I read emails that I received from some of my students and reply to them. The purpose of this lecture is to apply the skills that we have previously learned in the previous few lecture in the process of responding to emails. In particular, we discuss the importance of understanding the nature/identity of the audience and the type of language to be used when writing a response email. We highlight some useful phrases that can be used in the introduction and body of a response email.