Lectures Tagged with: phrases


Useful Phrases For Complaint Letter

This lecture is divided into two halves. In the first half, students are introduced to useful phrases they can use in the different paragraphs within a complaint letter. In doing so, we discuss a checklist that cover all elements of a good complaint letter. The phrases discussed in this class can sometimes be used interchangeably, but the intention is to have a diverse list of phrases students can use when they introduce their complaint letters. In the second half, we evaluate another CV a student wrote as part of her first exam.