How To Write A Complaint Letter | Technical Writing

How To Write A Complaint Letter

Instructor: Abdalkarim Zawawi

Instruction Year: 2018 (First Semester)

Views: 46

Duration: minutes

Description:

In this lecture, students are introduced to the process of writing complaint letters. In particular, we have a discussion on when and why it is important to write complaint letters. We highlight the structure of a good complaint letter by emphasising the elements that should appear in each paragraph within the complaint letter. We take the example of purchasing a faulty phone in our discussion.

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